Terms of Service

Beta terms

Effective: 2 October 2026 for new accounts; 2 November 2026 for accounts created before 2 October 2026

These are the beta terms for the Multitood beta, which opens on 2 October 2026. They apply to new accounts from that date. For accounts created before 2 October 2026 they take effect on 2 November 2026, and until then the Terms of Service dated 8 April 2026 continue to apply to those accounts. We will review them during the beta, and we will tell you before any material change takes effect (see section 18).

The terms have three parts: these Terms of Service, the Refunds and Cancellation policy and the Voice Consent and Acceptable Use policy. Our Privacy Policy explains how we handle personal data.

These Terms are an agreement between you and Multitood Inc., 600 Millennium Drive, Ste 214, Allen, TX 75013 ("Multitood", "we", "us"). "You" means the person or organization that creates an account or uses the platform. By creating an account or using Multitood you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the platform.

1. What Multitood does

Multitood turns a video you upload into versions in other languages. It transcribes the speech, translates it, generates speech in the other language with a synthetic voice modelled on the original speaker, and places subtitles. You and the people you invite can read, correct and approve every line before you export or share.

Multitood is in beta. Features may change or be withdrawn during the beta, and may not always work perfectly.

2. Your account

You must give accurate information and keep your login secure. You are responsible for everything done under your account, including by people you invite. Tell us at hello@multitood.com if you think someone has used your account without permission.

You must be at least 18 years old. If you use Multitood for an organization, you confirm you can bind it to these Terms.

3. Teams and roles

An account belongs to a team. The team owner manages billing and can invite people to the team, including the people who review and approve your dubs. During the beta, people on your team, reviewers included, may be able to start work that uses your team's credits, so invite people you trust with them. You are responsible for what the people on your team do. We may limit the number of people on a team, as described in your plan.

4. Your content

You keep all rights to what you upload ("Your Content") and to the dubbed videos, audio, transcripts and subtitles made from it ("Output"), subject to the rights of anyone else in them.

You give us a limited, non-exclusive, worldwide license to host, copy, process, transcribe, translate, synthesize speech from, mix, store and deliver Your Content and Output only to provide the service to you and your team. This license ends when the content is deleted, except for copies we must keep by law or that sit in routine backups until they expire.

We do not use Your Content, Output or voice data to train our own models, and we do not sell it. Our service providers process it to deliver the service, under our agreements with them (see the Privacy Policy).

5. Voices, consent and your promises

Before each dub you confirm, by ticking a box, that you have the rights to the video and that everyone who speaks in it has agreed to Multitood recreating their voice to dub it into other languages. We record who confirmed, when, and the wording shown.

You promise that:

  • you own Your Content or have every permission needed to upload, translate and dub it, including from each person whose voice or likeness appears in it;
  • dubbing and publishing it does not infringe anyone's copyright, trademark, privacy, publicity or other rights;
  • you will not use Multitood to make a person appear to say something they did not agree to, or to deceive anyone about who is speaking.

The Voice Consent and Acceptable Use policy below is part of these Terms.

6. Synthetic speech and review

Dubbed speech is generated by software and can contain errors: mistranslations, mispronunciations, wrong emphasis, or source-language sounds left in the mix. You are responsible for reviewing Output before you publish it. The platform asks for a sign-off from your team before export and share; if you export without one, we record that choice.

Where the law requires it (for example, EU rules on labelling generated or altered audio), you are responsible for telling your audience that the speech was generated or altered.

7. Plans, credits and billing

  • During the beta, the current plans are billed monthly in advance through our payment provider. Annual plans are not offered during the beta. By subscribing to a current plan you authorize recurring monthly charges until you cancel.
  • Credits are how usage is measured. Dubbing one minute of source video into one language uses 2 credits on Standard and 5 credits on Frontier. The exact cost is shown before any dub runs.
  • If your team had a credit balance or an active subscription to one of our earlier plans when the beta opened on 2 October 2026, your team keeps its earlier rate per minute until it subscribes to one of the current plans or buys a credit pack. At that point its remaining balance is converted so that it buys the same number of minutes at the current rates. An earlier plan also keeps its own billing period and monthly credits until then. The rate that applies to your team is the one shown before each dub or re-voice.
  • When you sign up, your first team gets 10 welcome credits to try Multitood.
  • On a current plan, each billing month the plan's full monthly credits are added to your balance, on top of any welcome or pack credits you already have.
  • On Frontier, re-voicing lines is free up to one full length of the video in each language, for the life of the project. Past that allowance, re-voicing uses 5 credits for each re-voiced minute, and the cost is shown before the re-voice runs.
  • Credit packs can be bought at any time. Pack credits are good for 12 months from the date you buy the pack.
  • Credits have no cash value and cannot be transferred between teams or refunded except as set out in the Refunds and Cancellation policy or required by law.
  • Prices exclude taxes. We may change prices or plans with at least 30 days' notice; changes apply from your next billing period.
  • If a payment fails we may pause credit-spending features until it is fixed.

8. Limits

Each upload may be up to 1 GB and, during the beta, up to 45 minutes long. For longer videos, write to hello@multitood.com. Each current plan includes a set amount of stored source video (Starter 12 GB, Creator 30 GB, Studio 90 GB); files we generate from it do not count. Over the limit, new uploads are refused until you delete or archive older projects or change plan. We never delete your projects because of this limit.

9. Acceptable use

You must not use Multitood to upload or produce content that is unlawful, infringing, defamatory, harassing, sexually exploitative, or intended to deceive or defraud; to recreate anyone's voice without their consent; to impersonate anyone; to interfere with the platform or other users; to reverse-engineer it or extract its models; or to resell access or bulk-generate output for third parties without our written permission. Details are in the Voice Consent and Acceptable Use policy.

10. Suspension and termination

You can cancel at any time (see the Refunds and Cancellation policy). We may suspend or close an account that breaks these Terms, fails to pay, or puts the platform or others at risk. Where we reasonably can, we will tell you first and give you a chance to fix it. Serious or repeated breaches may lead to immediate termination without refund.

11. Availability and changes

We work to keep Multitood available but do not promise uninterrupted service. Features, supported languages and service providers may change. We will give reasonable notice of changes that materially reduce what you pay for.

12. Our intellectual property

The platform, its software, design and brand belong to Multitood. These Terms give you only the right to use the platform during your subscription.

13. Disclaimers

Apart from what these Terms expressly promise, Multitood is provided "as is" and "as available", and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.

14. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for all claims relating to the service is limited to the amount you paid us in the 12 months before the claim.

15. Indemnity

You will defend and indemnify Multitood against third-party claims arising from Your Content, from any voice or likeness you upload without the needed consent, from how you publish Output, or from your breach of these Terms.

16. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Disputes will be resolved by binding individual arbitration in the State of Texas, and you waive class actions, except where the law does not allow it.

17. Entire agreement

These Terms, including the two policies below, and our Privacy Policy are the entire agreement between you and Multitood about the platform. If you have a separate written agreement with us, that agreement applies where it differs from these Terms. If any part of these Terms cannot be enforced, the rest stays in effect.

18. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days' notice by email or in the product. Continuing to use Multitood after the change means you accept it.

19. Contact

Multitood Inc., 600 Millennium Drive, Ste 214, Allen, TX 75013. Email hello@multitood.com. We aim to send a first reply within one business day.

Refunds and Cancellation

This policy is part of the Terms of Service.

Changing plans

You can change plans at any time under Billing & Subscription in your profile. The change applies straight away, and the price difference for the rest of the billing month is prorated. Annual plans are not offered during the beta.

Cancelling

  • You can cancel under Billing & Subscription in your profile. Your plan keeps working until the end of the period you paid for.
  • After that you have 30 days: your projects stay, and you can download everything. After those 30 days, your projects and files may be deleted.

Refunds

  • Monthly plans are not refunded. They end at the close of the period you paid for.
  • Credit packs are not refunded once any of their credits have been used.
  • Where the law gives you a right to a refund or a cooling-off period (for example, consumers in the EU or UK), that right applies in addition to this policy.

Dubs that fail because of us

If a dub fails because of a problem on our side, we re-run it without charging credits, or give back the credits it used. Write to hello@multitood.com with the project link.

Credit expiry

Pack credits are good for 12 months from the date you buy the pack. Pack credits still unused after 12 months expire.

This policy is part of the Terms of Service.

The checkbox before each dub

Before each dub, you confirm by ticking a box that you have the rights to the video and that everyone who speaks in it has agreed to Multitood recreating their voice to dub it into other languages.

What we record

For each dub we record the person who ticked the box, the time, the version of the wording shown, and the project. We keep these records as evidence of permission.

What we do with a voice

  • A speaker's voice is used only to dub that customer's projects. It is not added to any public collection of voices and is not offered to other customers.
  • We do not use it to train our own models.
  • Our voice provider processes it under our agreement with them.

What is not allowed

  • Dubbing anyone's voice without their agreement, or after they have withdrawn it.
  • Making a real person appear to say something they did not agree to, or that misrepresents their views.
  • Political content that impersonates a candidate or official, or content designed to mislead an election.
  • Sexual content, content involving minors in any harmful way, harassment, hate, threats.
  • Fraud, scams, fake endorsements, or voice content used to get past identity checks.
  • Content that infringes copyright or trademarks.
  • Removing or hiding a disclosure that speech was generated or altered, where the law requires one.

Minors

Videos with children speaking need a parent or guardian's consent for the voice to be recreated.

Disclosure

Where the law requires it (for example, EU rules on labelling generated or altered audio), content with generated or altered speech must be disclosed as such when it is published. You are responsible for that disclosure when you publish.

Reporting misuse

Anyone who believes their voice was used without consent can write to hello@multitood.com. We will review the report, may suspend the project or account, and will delete the voice data where the claim is upheld.

Enforcement

We may remove content, suspend projects or close accounts that break this policy, with or without notice for serious cases.

Questions about these terms?

Contact us at hello@multitood.com. We aim to send a first reply within one business day.